Refuse-to-Pays are some of the most difficult debtors to tackle. I much prefer angry customers because when people are angry, they usually care. If I can calm them down, listen to them, solve their issues; then I’m usually able to collect.

But ‘Refuse-to-Pays’ say things like:

  • “Go ahead, get in line, sue me.”
  • “Do what you have to do, I’m not paying.”
  • “I don’t care.”

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