Click cover to see Table of Contents and Chapter 1

Click cover to see Table of Contents and Chapter 1

Debt Collections is a practical, lively book geared for those who need to do credit evaluation or collections. Learn how to write a credit policy, handle reasons for non-payment, ask for money (in English, Malay, & Chinese), write effectively, lead a collection team, know key user requirements for new collections systems, manage third parties collection agencies and law firms, plus much more.

Buy the print version on Amazon

(English & Malay editions) Good Boss, Better Boss shares practical models, examples, and tips to help you and your team succeed in the post-COVID era. Key areas include hiring and retaining your top performers, dealing with poor performance, coaching your people to repeated excellence, and leading remote teams with their unique challenges.

Buy the print version in English or Melayu on Amazon…, MPH stores, MPH Online, MPH Online (edisi Melayu), Shopee, Popular stores, Google, etc.

Buy the ebook in English or Melayu via Amazon, Kindle, eSentral, and others.

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