Book (Paper & E-book)

Here’s what others say about the book…


Debt Collections: Stir-Fried or Deep-Fried?

Better than anyone else I know, Steve has recognized that East is East and West is West and through the ‘twain’ may not meet, you can localize your collection techniques to get the same results– good ones.

Tim Paulsen, author of Paid in Full and International Specialist in Creative A/R Management (Canada).

The methods and techniques used here are practical and easy to implement. It’s a real boon for collectors and collection managers.

Dona Phoon, Manager Card Centre, EON Bank (Malaysia).

Steve Coyle is an outstanding collector whose techniques outlined in this book will make you and your team more productive.

Michael Kinneman, VP of Financial Care, T-Mobile (USA)

A down-to-earth and entertaining approach to credit and collection techniques and strategies. A recommended read to both new and seasoned professionals

Andrew Gan, General Manager of Credit Operations, Maxis Mobile (Malaysia)

Print & Kindle versions: 

Click here for the Table of Contents Click here to read Chapter 1.

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Debt Collections (e-book version: click ‘Buy Now’ button to buy on PayPal)

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