Home
Providing clients with customized, practical HR initiatives & training programs to compete in today’s Service Economy.
- Do your customer-facing people sound like robots or zombies when dealing with your precious customers?
- Do you want your staffs’ service delivery to be your organization’s ‘competitive advantage‘?
- Do your customer service people focus on the transaction, but not the customer or the service?
- Do your debt collectors lack creativity to overcome payment excuses and maximize dollars collected in every contact?
- Do your supervisors need skills to motivate more than deflate?
- Do you want to reduce bad debts, customer complaints, and senior management complaints?
- Do you need proven HR and Training resources to design & deliver new initiatives (QUICKLY!)?
Based in Malaysia but train and consult regionally.

Train-the-Trainer training in Myanmar
We provide learning initiatives in:
and many more…
All our training programs are customized to your unique environment.