Providing clients with customized, practical HR initiatives & training programs to compete in today’s Service Economy.

  • Do your customer-facing people sound like robots or zombies when dealing with your precious customers?
  • Do your customer service or telesales agents forget to maximize sales in each transaction?
  • Do your bill collectors lack creativity to maximize their debt collections in every customer contact?
  • Do your supervisors need skills to motivate more than deflate?
  • Do you need proven HR and Training resources to design & deliver new initiatives (QUICKLY!) at your organisation?