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Providing clients with customized, practical HR initiatives & training programs to compete in today’s Service Economy.

  • Do your customer-facing people sound like robots or zombies when dealing with your precious customers?
  • Do your telesales agents forget to maximize sales in each transaction?
  • Do your customer service people focus on the transaction, but not the customer?
  • Do your debt collectors lack creativity to maximize their debt collections in every customer contact?
  • Do your supervisors need skills to motivate more than deflate?
  • Do you need proven HR and Training resources to design & deliver new initiatives (QUICKLY!) at your organisation?

 

Based in Malaysia but train and consult regionally.

We provide learning initiatives in:

  • Debt Collections training

  • Customer Service / CX training

  • Sales training

  • Business Writing training

  • Supervisory training

  • Train-the-Trainer (TTT) training

and many more…

All our training programs are customized to your unique environment.