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Providing clients with customized, practical HR initiatives & training programs to compete in today’s Service Economy.

• Do your customer-facing people sound like robots or zombies when dealing with your precious customers?
• Do you want your staffs’ service delivery to be your organization’s ‘competitive advantage‘?
• Do your customer service people focus on the transaction, but not the customer or the service?
• Do your debt collectors lack creativity to overcome payment excuses and maximize dollars collected in every contact?
• Do your supervisors need skills to motivate more than deflate?
• Do you want to reduce bad debts, customer complaints, and senior management complaints?
• Do you need proven HR and Training resources to design & deliver new initiatives (QUICKLY!)?

Based in Malaysia but train and consult regionally.

Train-the-Trainer training in Myanmar

We provide learning initiatives in:

• Debt Collections training

• Customer Service / CX training

• Business Writing training

• Supervisory training

• Train-the-Trainer (TTT) training

and many more…

All our training programs are customized to your unique environment.