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Providing clients with customized, practical HR initiatives & training programs to compete in today’s Service Economy.

• Do your customer-facing people sound like robots or zombies when dealing with your precious customers?
• Do your customer service or telesales agents forget to maximize sales in each transaction?
• Do your bill collectors lack creativity to maximize their debt collections in every customer contact?
• Do your supervisors need skills to motivate more than deflate?
• Do you need proven HR and Training resources to design & deliver new initiatives (QUICKLY!) at your organisation?