“Better than
anyone else I know, Steve has recognized that East is East and
West is West and through the ‘twain’ may not meet, you can
localize your collection techniques to get the same results–
good ones.”
Tim Paulsen, author of
Paid in Full and International Specialist in Creative A/R
Management (Canada).
“The methods and
techniques used here are practical and easy to implement. It’s a real boon for
collectors and collection managers.”
Dona Phoon, Manager
Card Centre, EON Bank
(Malaysia).
“Steve Coyle is an
outstanding collector whose techniques outlined in this book
will make you and your team more productive.”
Michael Kinneman, VP
of Financial Care, T-Mobile
(USA).
“A down-to-earth
and entertaining approach to credit and collection techniques
and strategies. A
recommended read to both new and seasoned
professionals…”
Andrew Gan, G.M. of
Credit Operations, Maxis
Mobile
(Malaysia)
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