Book

Debt Collections:  Stir-Fried or Deep-Fried?  Asian & Western strategies to collect more money, reduce bad debts and keep more customers”.

A practical, lively book geared for those who need to do credit evaluation or collections.  Learn how to ask for the money, write effective collection letters, lead collection staff, request correct user requirements in new collections systems, manage third parties like agencies and law firms, plus many more.

 

Click here for the Table of Content. Click here to read Chapter 1.

 


   
 

Here’s what others in the collection field say…………….

 

“Better than anyone else I know, Steve has recognized that East is East and West is West and through the ‘twain’ may not meet, you can localize your collection techniques to get the same results– good ones.”  Tim Paulsen, author of Paid in Full and International Specialist in Creative A/R Management (Canada).

 

“The methods and techniques used here are practical and easy to implement.  It’s a real boon for collectors and collection managers.”  Dona Phoon, Manager Card Centre, EON Bank (Malaysia).

 

“Steve Coyle is an outstanding collector whose techniques outlined in this book will make you and your team more productive.”  Michael Kinneman, VP of Financial Care, T-Mobile (USA).

 

“A down-to-earth and entertaining approach to credit and collection techniques and strategies.  A recommended read to both new and seasoned professionals…”  Andrew Gan, G.M. of Credit Operations, Maxis Mobile (Malaysia)

 

 

For Buyers in Asia Pacific:  How to buy the book?


We offer multiple payment options to save you time and money in shipping.  Your book ships from Malaysia. Retail price is RM59.90 + shipping (approx RM5). Volume discounts available on larger orders.  6-10 copies pay RM54.50 each, 11-25 copies pay RM48.50 each, 26+ copies pay RM39.50.


Any questions call or email ServiceWinners at 60 3 4147-7618 or 60 12 2000 998, or info@servicewinners.com.

 

1)  Via e-commerce: 

Click to go www.2CheckOut.com for easy checkout.  Have your credit card handy.  There is no sign-up hassle at this site.  Your book ships from Kuala Lumpur.  You will be billed the equivalent in US dollars.  Allow 3-6 weeks shipping.

 

2)  Via Cheque (Malaysia only):

Send RM59.90 + RM3 postage to ServiceWinners International S/B, 2937, Jalan 5, Kemensah Height, Ulu Klang, 68000 Ampang.  Make cheque payable to ServiceWinners International S/B.  Allow 3-6 weeks shipping.  Orders of 3 or more books only receive free postage.

 

3)  Via Fax (60 3 5638-5617):

Fax us your name, shipping address, email address, telephone number, name on credit card, expiration date, amount (include shipping) and number of books you need. You will be billed the equivalent in US dollars.  Allow 3-6 weeks shipping.

 

4)  Via Cash:  Malaysian readers can visit any MPH or other large book store.  The book’s ISBN number is 983-42621-2-4.

 

For Buyers outside Asia Pacific: How to purchase the book? (available in 3 months)

Avoid buying from ServiceWinners as the book ships from Malaysia. Instead, save time and postage by using www.Amazon.com, the world's largest book seller. Your book ships from the U.S.A.

 

 
     
 
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