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Goal
To
share practical methods used in the West and Asia to
reduce bad debts.
Key Content
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Strategies for managing consumer, small business,
corporate and government accounts
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Creating powerful, effective collection treatments
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Selecting and managing collection agencies and legal
firms
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Avoiding self-inflicted pain: working within your
organisation
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Avoiding “friendly fire”: working with sales people
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Worldwide trends & systems in the collections field
Duration
1-day
Target Audience
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Collection Supervisors, Managers, Team leaders
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Collectors deemed to have “high potential”
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